Frequently Asked Questions
Find answers to common questions about our product.
Absolutely — The ZenHeat Pillow is designed to help ease sciatica, back pain, and disc-related discomfort with its Triple Therapy system. By combining spinal traction, vibration massage, and soothing heat, it helps reduce pressure, relax tight muscles, and deliver deeper, more targeted relief right where you need it most.
Yes. ZenHeat Pillow is designed with a fully wireless, rechargeable build so you can enjoy convenient, cordless comfort anytime you need it.
Some users report feeling noticeable comfort after just 3 sessions. For longer-lasting benefits, regular use is recommended. TheraBack is designed to support ongoing back comfort by helping relieve tension, pressure, and everyday discomfort.
The fabric is designed to resist oil and dust, but because the cover is not washable, we recommend cleaning ZenHeat Pillow by gently wiping the surface with a disinfectant wipe after each use.
We recommend beginning with 15 minutes so your body can comfortably adjust. Over time, you can gradually increase to a full 30-minute session. ZenHeat Pillow’s gentle heat, massage, and traction cycle is designed to help relax your back, release built-up tension, and support a more comfortable recovery routine.
ZenHeat Pillow is thoughtfully designed to suit a wide range of comfort needs. Because every person’s situation is unique, we recommend speaking with your healthcare provider to determine whether it’s right for you.
The product has a auto shut off timer after 30 minutes
Yes. ZenHeat Pillow is designed with a fully wireless, rechargeable build so you can enjoy convenient, cordless comfort anytime you need it.
The fabric is designed to resist oil and dust, but because the cover is not washable, we recommend cleaning ZenHeat Pillow by gently wiping the surface with a disinfectant wipe after each use.
ZenHeat Pillow is thoughtfully designed to suit a wide range of comfort needs. Because every person’s situation is unique, we recommend speaking with your healthcare provider to determine whether it’s right for you.